How to access our advice services

Christmas and New Year service

There will be no service from 3pm Wednesday 23rd December until 10am Monday 11th January. This includes both telephone enquiries and those through the Advice Form

Telephone advice

  • Advice line: 0207 733 7554 between 10am and 3pm, Monday to Thursday 

Please note, the Advice line is always very busy so please be patient and consider ringing back later or, send us a message through our Advice form and we will get back to you

Online advice

  • Advice Finder: further help by topic and useful telephone numbers;
  • Advice form: ask for help on things like benefits problems, debt or housing issues
  • Online Legal Clinic: access help from our volunteer solicitors and barristers on a wide range of other legal issues.

Face-to-face advice

  • Our open-door service is currently suspended and we are not seeing clients face to face. Please contact us via the above for advice

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