How to access our advice services

Telephone advice

0207 733 7554 between 10am and 3pm, Monday to Thursday 

Please note, our telephone line is always very busy so please be patient and consider ringing back later or, preferably, complete one of the advice forms below and we will get back in touch with you

Access the advice team you need directly by clicking on the appropriate box below

Please note: after the successful recruitment of two new members of specialist staff our welfare benefits referral form will be available on this page again mid-November. A new Housing law service will also be starting in November – further details to come

Face to face / drop-in

We continue to provide a reduced drop-in reception (10am – 12pm, Monday to Thursday). You can visit us during these times and do not need an appointment. Please note that we may have to limit the numbers in reception at any one time so please be patient